GCHawk Error Code Report

  • GCHawk Error Code Report

    This is a general list that will provide reference to the GCHawk Error Code and a recommend trouble shooting actions

     

    • A Type Error Code

      The A Type Error code is related to the initial Start-Up & Loading Of The Device Calibration for the GCHawk. Please follow the steps outlined below to troubleshoot:

       

      Error Code Recommended Troubleshooting
      A00 Contact Technical Support
      A01 Power Cycle Device. If Persists, Contact Support
      A02 Power Cycle Device. If Persists, Contact Support
      A03 Power Cycle Device. If Persists, Contact Support
      A04 Power Cycle Device. If Persists, Contact Support
      A05 Power Cycle Device. If Persists, Contact Support
      A06 Power Cycle Device. If Persists, Contact Support
      A07 Power Cycle Device. If Persists, Contact Support

    • B Type Error Code

      The B Type Error Code is related to the function of the Main Board of the GCHawk. Please follow the steps outlined below to troubleshoot:

       

      Error Code Recommended Troubleshooting
      B00 Contact Technical Support
      B01 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B02 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B03 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      B04 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      B05 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B06 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B07 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B08 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B09 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B10 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      B11 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists

    • C Type Error Code

      The C type error code is related to the Sensors on the GCHawk. Please follow the steps outlined below to troubleshoot:

       

      Error Code Recommended Troubleshooting
      C00 Contact Technical Support
      C01 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C02 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C03 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C04 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C05 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C06 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C07 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C08 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C09 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C10 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C11 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C12 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C13 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C14 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C15 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C16 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C17 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C18 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C19 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C20 Power Cycle Device. Update Firmware & Test Again. If Issue Continue You Must Recalibrate The Device: RECALIBRATION INSTRUCTION. Contact Support For Return Repair If Error Code Persists
      C21 Power Cycle Device. Update Firmware & Test Again. If Issue Continue You Must Recalibrate The Device: RECALIBRATION INSTRUCTION. Contact Support For Return Repair If Error Code Persists
      C22 Power Cycle Device. Update Firmware & Test Again. If Issue Continue You Must Recalibrate The Device: RECALIBRATION INSTRUCTION. Contact Support For Return Repair If Error Code Persists
      C23 Power Cycle Device. Update Firmware & Test Again. If Issue Continue You Must Recalibrate The Device: RECALIBRATION INSTRUCTION. Contact Support For Return Repair If Error Code Persists
      C24 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C25 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C26 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C27 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C28 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C29 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C30 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C31 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C32 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C33 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C34 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C35 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C36 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C37 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C38 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C39 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C40 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C41 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C42 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C43 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C44 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C45 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C46 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C47 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C48 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      C49 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists

    • D Type Error Code

      The D Type Error Code is very uncommon and related to the auto-leveling function of the device. If you encounter this please contact Technical Support right away for next steps.

      Error Code Recommended Troubleshooting
      D00 Uncommon Error Code. Contact Technical Support

    • E Type Error Code

      The E Type Error Code is related to the memory function of the device. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      E00 Contact Technical Support
      E01 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      E02 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      E03 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      E04 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      E05 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      E06 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists

    • F Type Error Code

      The F Type Error Code is related to how the device processes ball find. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      F00 Contact Technical Support
      F01 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      F02 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      F03 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      F04 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists

    • G Type Error Code

      The G Type Error Code is related to image capture. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      G00 Contact Technical Support
      G01 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      G02 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      G03 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      G04 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      G05 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      G06 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists

    • H Type Error Code

      The H Type Error Code is related to the Ball Tracker function of the device. This is a very uncommon error code. Contact Support right away should you encounter it:

      Error Code Recommended Troubleshooting
      H00 Uncommon Error Code. Contact Technical Support

    • I Type Error Code

      The I Type Error Code is related to the Image Processing function of the device. This is a very uncommon error code. Contact Support right away should you encounter it:

      Error Code Recommended Troubleshooting
      I00 Uncommon Error Code. Contact Technical Support

    • J Type Error Code

      The J Type Error Code is related to the Shot Collection Function of the device. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      J00 Uncommon Error Code. Contact Technical Support
      J01 Power Cycle Device. Contact Support For Return Repair If Error Code Persists

    • K Type Error Code

      The K Type Error Code is related to the GCHawks function to measure Spin Data. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      K00 Uncommon Error Code. Contact Technical Support
      K01 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K02 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K03 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K04 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K05 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K06 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists
      K07 Update Firmware & Test Again. Power Cycle Device. Contact Support For Return Repair If Error Code Persists

    • L Type Error Code

      The L Type Error Code is related to the Camera Sensor, LED Board, & Camera Power function of the device. This error is all related to the interaction with specific pieces of hardware on the device and may result in a return for repair if not remotely remedied. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      L00 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L01 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L02 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L03 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L04 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L05 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L06 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L07 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L08 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L09 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L10 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L11 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L12 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L13 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L14 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L15 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L16 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L17 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L18 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L19 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L20 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L21 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L22 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L23 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L24 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L25 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L26 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L27 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L28 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L29 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L30 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L31 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L32 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L33 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L34 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L35 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L36 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L37 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L38 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L39 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L40 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L41 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L42 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L43 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L44 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L45 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L46 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L47 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L48 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L49 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L50 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L51 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L52 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L53 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L54 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L55 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L56 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L57 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L58 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L59 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L60 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L61 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L62 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L63 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L64 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L66 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L67 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L68 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L69 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L70 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L71 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L72 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L73 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L74 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L75 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L76 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L77 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L78 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L79 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L80 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L81 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L82 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L83 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L84 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L85 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L86 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L87 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L88 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L89 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      L90 Power Cycle Device. Update Firmware & Test Again. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists

    • M Type Error Code

      The M Type Error Code is related to the Power Function for the LED Board for the device. This item deals with the interaction with specific pieces of hardware on the device and may result in a return for repair if not remotely remedied. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      M00 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M10 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M20 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M30 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M40 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M50 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M60 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M70 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M80 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      M90 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists

    • N Type Error Code

      The N Type Error Code is related to Programing and internal software function of the device. These error message may occur and then never occur again due to misc impact or a delayed function of the device. This should not be a reason for concern unless the issue persists. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      N00 Uncommon Error Code. Contact Technical Support
      N01 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N02 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N03 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N04 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N05 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N06 Power Cycle Device. If Persists, Contact Support
      N07 GCHawk Will Only Support Two WiFi Connection Options. This Error Occurs If More Than Two Concurrent WiFi Connections Are Attempting To Connect To The Device. 
      N08 Power Cycle Device. If Persists, Contact Support
      N09 Power Cycle Device. If Persists, Contact Support
      N10 Power Cycle Device. If Persists, Contact Support
      N11 Power Cycle Device. If Persists, Contact Support
      N12 Power Cycle Device. If Persists, Contact Support
      N13 Power Cycle Device. If Persists, Contact Support
      N14 Power Cycle Device. If Persists, Contact Support
      N15 Power Cycle Device. If Persists, Contact Support
      N16 Power Cycle Device. If Persists, Contact Support
      N17 Power Cycle Device. If Persists, Contact Support
      N18 Power Cycle Device. If Persists, Contact Support
      N19 Power Cycle Device. If Persists, Contact Support
      N20 Power Cycle Device. If Persists, Contact Support
      N21 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N22 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N23 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N24 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      N25 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N26 Power Cycle Device. If Persists, Contact Support
      N27 Power Cycle Device. If Persists, Contact Support
      N28 Power Cycle Device. If Persists, Contact Support
      N29 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N30 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N31 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N32 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N33 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N34 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N35 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N36 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N37 Power Cycle Device. If Persists, Contact Support
      N38 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N39 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N40 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N41 Power Cycle Device. If Persists, Contact Support
      N42 Power Cycle Device. If Persists, Contact Support
      N43 Power Cycle Device. If Persists, Contact Support
      N44 Power Cycle Device. If Persists, Contact Support
      N45 Power Cycle Device. If Persists, Contact Support
      N46 Power Cycle Device. If Persists, Contact Support
      N47 Power Cycle Device. If Persists, Contact Support
      N48 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      N49 Power Cycle Device. If Persists, Contact Support
      N50 Power Cycle Device. If Persists, Contact Support
      N51 Power Cycle Device. If Persists, Contact Support
      N52 Power Cycle Device. If Persists, Contact Support
      N53 Power Cycle Device. If Persists, Contact Support
      N54 Possible Critical Error. Power Cycle Device. If Persists, Contact Support
      N55 Power Cycle Device. If Persists, Contact Support
      N56 Possible Critical Error. Power Cycle Device. If Persists, Contact Support
      N57 Power Cycle Device. If Persists, Contact Support
      N58 Power Cycle Device. If Persists, Contact Support
      N59 Power Cycle Device. If Persists, Contact Support
      N60 Power Cycle Device. If Persists, Contact Support
      N61 Power Cycle Device. If Persists, Contact Support
      N62 Power Cycle Device. If Persists, Contact Support
      N63 Power Cycle Device. If Persists, Contact Support
      N64 Power Cycle Device. If Persists, Contact Support
      N66 Power Cycle Device. If Persists, Contact Support
      N67 Power Cycle Device. If Persists, Contact Support
      N68 Power Cycle Device. If Persists, Contact Support
      N69 Power Cycle Device. If Persists, Contact Support
      N70 Power Cycle Device. If Persists, Contact Support
      N71 Power Cycle Device. If Persists, Contact Support
      N72 Power Cycle Device. If Persists, Contact Support
      N73 Power Cycle Device. If Persists, Contact Support
      N74 Power Cycle Device. If Persists, Contact Support
      N75 Power Cycle Device. If Persists, Contact Support
      N76 Power Cycle Device. If Persists, Contact Support
      N77 Power Cycle Device. If Persists, Contact Support
      N78 Power Cycle Device. If Persists, Contact Support
      N79 Power Cycle Device. If Persists, Contact Support
      N80 Power Cycle Device. If Persists, Contact Support
      N81 Power Cycle Device. If Persists, Contact Support
      N82 Power Cycle Device. If Persists, Contact Support
      N83

      - Update The Simulation Software In Use. This May Be Caused By Outdated Software Sending Incorrect Information To The Foresight Sports Cloud Server. Updating Software & Testing Again Will Assure Proper Information Is Sent To The Cloud Server.

      - Power Cycle Device.

      - Update Firmware & Test Again.

      If Persists, Contact Support
      N84 Power Cycle Device. If Persists, Contact Support
      N85 Power Cycle Device. If Persists, Contact Support
      N86 Power Cycle Device. If Persists, Contact Support
      N87 Power Cycle Device. If Persists, Contact Support
      N88 Power Cycle Device. If Persists, Contact Support
      N89 Power Cycle Device. If Persists, Contact Support
      N90 Power Cycle Device. If Persists, Contact Support
      N91 Power Cycle Device. If Persists, Contact Support
      N92 Power Cycle Device. If Persists, Contact Support
      N93 Power Cycle Device. If Persists, Contact Support
      N94 Power Cycle Device. If Persists, Contact Support
      N95 Power Cycle Device. If Persists, Contact Support
      N96 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Continued Issue Occurs Calibrate The Device Once More. If Persists, Contact Support To Request Cloud Settings Be Reviewed - Be Sure To Provide Device Serial Number.

    • O Type Error Code

      The O Type Error Code is related to internal processing managed by the Device CPU and Device Memory. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      O01 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O02 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O03 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O04 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O05 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O06 Power Cycle Device. Update Firmware & Test Again. Please Contact Support To Schedule Remote Session To Update & Potentially Resolve Error.
      O07 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      O08 Power Cycle Device. If Persists, Contact Support
      O09 Power Cycle Device. Check Power Connection Are Functional, Unplug Power Supply Connection And Reseat Then Test Again. If Persists, Contact Support
      O10 Power Cycle Device. Check Power Connection Are Functional, Unplug Power Supply Connection And Reseat Then Test Again. If Persists, Contact Support
      O11 Power Cycle. Update Firmware  & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O12 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O13 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O14 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O15 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O16 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O17 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O18 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O19 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O20 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O21 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O22 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O23 Uncommon Error Code. Contact Technical Support
      O24 Uncommon Error Code. Contact Technical Support
      O25 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O26 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O27 Power Cycle. Update Firmware & Connect To The Cloud Server Via Software Or Direct Ethernet Connection To Router. If Persists, Contact Support
      O28 Power Cycle Device. If Persists, Contact Support
      O29 Power Cycle Device. If Persists, Contact Support
      O30 Power Cycle Device. If Persists, Contact Support
      O31 Power Cycle Device. If Persists, Contact Support
      O32 Power Cycle Device. If Persists, Contact Support
      O33 Power Cycle Device. If Persists, Contact Support
      O34 Power Cycle Device. If Persists, Contact Support
      O35 Power Cycle Device. If Persists, Contact Support
      O36 Power Cycle Device. If Persists, Contact Support
      O37 Power Cycle Device. If Persists, Contact Support
      O38 Power Cycle Device. If Persists, Contact Support
      O39 Power Cycle Device. If Persists, Contact Support
      O40 Power Cycle Device. If Persists, Contact Support
      O41 Power Cycle Device. If Persists, Contact Support
      O42 Power Cycle Device. If Persists, Contact Support
      O43 Power Cycle Device. If Persists, Contact Support
      O44 Power Cycle Device. If Persists, Contact Support
      O45 Power Cycle Device. If Persists, Contact Support
      O46 Power Cycle Device. If Persists, Contact Support
      O47 Power Cycle Device. If Persists, Contact Support
      O48 Power Cycle Device. If Persists, Contact Support
      O49 Power Cycle Device. If Persists, Contact Support
      O50 Power Cycle Device. If Persists, Contact Support
      O51 Power Cycle Device. If Persists, Contact Support
      O52 Power Cycle Device. If Persists, Contact Support
      O53 Power Cycle Device. If Persists, Contact Support
      O54 Power Cycle Device. If Persists, Contact Support
      O55 Power Cycle Device. If Persists, Contact Support
      O56 Power Cycle Device. If Persists, Contact Support
      O57 Power Cycle Device. If Persists, Contact Support
      O58 Power Cycle Device. If Persists, Contact Support
      O59 Power Cycle Device. If Persists, Contact Support
      O60 Power Cycle Device. If Persists, Contact Support
      O61 Power Cycle Device. If Persists, Contact Support
      O62 Power Cycle Device. If Persists, Contact Support
      O63 Power Cycle Device. If Persists, Contact Support
      O64 Power Cycle Device. If Persists, Contact Support
      O66 Power Cycle Device. If Persists, Contact Support
      O67 Power Cycle Device. If Persists, Contact Support
      O68 Power Cycle Device. If Persists, Contact Support
      O69 Power Cycle Device. If Persists, Contact Support
      O70 Power Cycle Device. If Persists, Contact Support
      O71 Power Cycle Device. If Persists, Contact Support
      O72 Power Cycle Device. If Persists, Contact Support
      O73 Power Cycle Device. If Persists, Contact Support
      O74 Power Cycle Device. If Persists, Contact Support
      O75 Power Cycle Device. If Persists, Contact Support
      O76 Power Cycle Device. If Persists, Contact Support
      O77 Power Cycle Device. If Persists, Contact Support
      O78 Power Cycle Device. If Persists, Contact Support
      O79 Power Cycle Device. If Persists, Contact Support
      O80 Power Cycle Device. If Persists, Contact Support
      O81 Power Cycle Device. If Persists, Contact Support
      O82 Power Cycle Device. If Persists, Contact Support
      O83 Power Cycle Device. If Persists, Contact Support
      O84 Power Cycle Device. If Persists, Contact Support
      O85 Power Cycle Device. If Persists, Contact Support
      O86 Power Cycle Device. If Persists, Contact Support
      O87 Power Cycle Device. If Persists, Contact Support
      O88 Power Cycle Device. If Persists, Contact Support
      O89 Power Cycle Device. Update Firmware & Test Again. Please Contact Support To Schedule Remote Session To Update & Potentially Resolve Error.
      O90 Power Cycle Device. If Persists, Contact Support
      O91 Power Cycle Device. If Persists, Contact Support
      O92 Power Cycle Device. If Persists, Contact Support
      O93 Power Cycle Device. If Persists, Contact Support
      O94 Power Cycle Device. If Persists, Contact Support
      O95 Power Cycle Device. If Persists, Contact Support
      O96 Power Cycle Device. If Persists, Contact Support

    • P Type Error Code

      The P Type Error Code is related to internal CPU Function and Component Communication within the GCHawk device. Please follow the steps outlined below to troubleshoot:

       

      Error Code Recommended Troubleshooting
      P00 Unplug USB Connection From PC and GCHawk, Then Power Cycle Device. If Persists, Contact Support
      P01 Unplug USB Connection From PC and GCHawk, Then Power Cycle Device. If Persists, Contact Support
      P02 Unplug USB Connection From PC and GCHawk, Then Power Cycle Device. If Persists, Contact Support
      P03 Power Cycle Device. If Persists, Contact Support
      P04 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P05 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P06 Power Cycle Device. If Persists, Contact Support
      P07 Power Cycle Device. If Persists, Contact Support
      P08 Power Cycle Device. If Persists, Contact Support
      P09 Unplug USB & Ethernet From Back Of GCHawk, Power Cycle & Test Again. Contact Support For Return Repair If Error Code Persists
      P10 Power Cycle Device. If Persists, Contact Support
      P11 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P12 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P13 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P14 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P15 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P16 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P17 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      P18 Power Cycle Device. If Persists, Contact Support
      P19 Power Cycle Device. If Persists, Contact Support
      P20 Can Be Caused By Electrostatic Discharge. Power Cycle Device. If Persists, Contact Support
      P21 Power Cycle Device. If Persists, Contact Support
      P22 Power Cycle Device. If Persists, Contact Support
      P23 Power Cycle Device. If Persists, Contact Support
      P24 Power Cycle Device. If Persists, Contact Support
      P25 Power Cycle Device. If Persists, Contact Support
      P26 Power Cycle Device. If Persists, Contact Support
      P27 Power Cycle Device. If Persists, Contact Support
      P28 Power Cycle Device. If Persists, Contact Support
      P29 Power Cycle Device. If Persists, Contact Support
      P30 Power Cycle Device. If Persists, Contact Support
      P31 Power Cycle Device. If Persists, Contact Support
      P32 Power Cycle Device. If Persists, Contact Support
      P33 Power Cycle Device. If Persists, Contact Support
      P34 Power Cycle Device. If Persists, Contact Support
      P35 Power Cycle Device. If Persists, Contact Support
      P36 Power Cycle Device. If Persists, Contact Support
      P37 Power Cycle Device. If Persists, Contact Support
      P38 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      P39 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      P40 Power Cycle Device. If Persists, Contact Support
      P41 Power Cycle Device. If Persists, Contact Support
      P42 Power Cycle Device. If Persists, Contact Support
      P43 Power Cycle Device. If Persists, Contact Support
      P44 Power Cycle Device. If Persists, Contact Support
      P45 Power Cycle Device. If Persists, Contact Support
      P46 Power Cycle Device. If Persists, Contact Support
      P47 Power Cycle Device. If Persists, Contact Support
      P48 Power Cycle Device. If Persists, Contact Support
      P49 Power Cycle Device. If Persists, Contact Support
      P50 Power Cycle Device. If Persists, Contact Support
      P51 Power Cycle Device. If Persists, Contact Support
      P52 Power Cycle Device. If Persists, Contact Support
      P53 Power Cycle Device. If Persists, Contact Support
      P54 Power Cycle Device. If Persists, Contact Support
      P55 Power Cycle Device. If Persists, Contact Support
      P56 Power Cycle Device. If Persists, Contact Support
      P57 Power Cycle Device. If Persists, Contact Support
      P58 Power Cycle Device. If Persists, Contact Support
      P59 Power Cycle Device. If Persists, Contact Support
      P60 Power Cycle Device. If Persists, Contact Support
      P61 Power Cycle Device. If Persists, Contact Support
      P62 Power Cycle Device. If Persists, Contact Support
      P63 Power Cycle Device. If Persists, Contact Support
      P64 Power Cycle Device. If Persists, Contact Support
      P65 Power Cycle Device. If Persists, Contact Support

    • Q Type Error Code

      The Q Type Error Code is related to the Radio Function of the device (WiFi or BLE). Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      Q01 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      Q02 Power Cycle Device. If Persists, Contact Support
      Q03 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      Q04 Power Cycle Device. If Persists, Contact Support
      Q05 Power Cycle Device. If Persists, Contact Support
      Q06 Power Cycle Device. If Persists, Contact Support
      Q07 Power Cycle Device. If Persists, Contact Support
      Q08 Power Cycle Device. If Persists, Contact Support
      Q09 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      Q10 Presented When A Connection Within The Software Is Attempted With The GCHawk Before The Proper WiFi Connection With the PC Or Tablet Has Been Established. Power Cycle Device & PC/Tablet. Connect With PC/Tablet To GCHawk WiFi, Wait At Least 2 Minutes And Confirm Connection, Then Connect To GCHawk Within Software. If Persists, Contact Support
      Q11 Power Cycle Device. If Persists, Contact Support
      Q12 Presented When A Connection Within The Software Is Attempted With The GCHawk Before The Proper WiFi Connection With the PC Or Tablet Has Been Established. Power Cycle Device & PC/Tablet. Connect With PC/Tablet To GCHawk WiFi, Wait At Least 2 Minutes And Confirm Connection, Then Connect To GCHawk Within Software. If Persists, Contact Support
      Q13 Power Cycle Device. If Persists, Contact Support
      Q14 Power Cycle Device. If Persists, Contact Support
      Q15 Power Cycle Device. If Persists, Contact Support
      Q16 Power Cycle Device. If Persists, Contact Support
      Q17 Power Cycle Device. If Persists, Contact Support
      Q18 Power Cycle Device. If Persists, Contact Support
      Q19 Power Cycle Device. If Persists, Contact Support
      Q20 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      Q21 Power Cycle Device. If Persists, Contact Support
      Q22 Power Cycle Device. If Persists, Contact Support
      Q23 Power Cycle Device. If Persists, Contact Support
      Q24 Power Cycle Device. If Persists, Contact Support
      Q25 Power Cycle Device. If Persists, Contact Support
      Q26 Power Cycle Device. If Persists, Contact Support
      Q27 Power Cycle Device. If Persists, Contact Support
      Q28 Power Cycle Device. If Persists, Contact Support
      Q29 Power Cycle Device. If Persists, Contact Support
      Q30 Power Cycle Device. If Persists, Contact Support
      Q31 Power Cycle Device. If Persists, Contact Support
      Q32 Power Cycle Device. If Persists, Contact Support
      Q33 Power Cycle Device. If Persists, Contact Support
      Q34 Power Cycle Device. If Persists, Contact Support
      Q35 Power Cycle Device. If Persists, Contact Support
      Q36 Power Cycle Device. If Persists, Contact Support
      Q37 Power Cycle Device. If Persists, Contact Support
      Q38 Power Cycle Device. If Persists, Contact Support
      Q39 Power Cycle Device. If Persists, Contact Support
      Q40 Power Cycle Device. If Persists, Contact Support
      Q41 Power Cycle Device. If Persists, Contact Support
      Q42 Power Cycle Device. If Persists, Contact Support
      Q43 Power Cycle Device. If Persists, Contact Support
      Q44 Power Cycle Device. If Persists, Contact Support
      Q45 Power Cycle Device. If Persists, Contact Support
      Q46 Power Cycle Device. If Persists, Contact Support
      Q47 Power Cycle Device. If Persists, Contact Support
      Q48 Power Cycle Device. If Persists, Contact Support
      Q49 Power Cycle Device. If Persists, Contact Support
      Q50 Power Cycle Device. If Persists, Contact Support
      Q51 Power Cycle Device. If Persists, Contact Support
      Q52 Power Cycle Device. If Persists, Contact Support
      Q53 Power Cycle Device. If Persists, Contact Support
      Q54 Power Cycle Device. If Persists, Contact Support
      Q55 Power Cycle Device. If Persists, Contact Support
      Q56 Power Cycle Device. If Persists, Contact Support
      Q57 Power Cycle Device. If Persists, Contact Support
      Q58 Power Cycle Device. If Persists, Contact Support
      Q59 Power Cycle Device. If Persists, Contact Support
      Q60 Power Cycle Device. If Persists, Contact Support
      Q61 Power Cycle Device. If Persists, Contact Support
      Q62 Power Cycle Device. If Persists, Contact Support
      Q63 Power Cycle Device. If Persists, Contact Support
      Q64 Power Cycle Device. If Persists, Contact Support
      Q65 Power Cycle Device. If Persists, Contact Support
      Q66 Power Cycle Device. If Persists, Contact Support
      Q67 Power Cycle Device. If Persists, Contact Support
      Q68 Power Cycle Device. If Persists, Contact Support
      Q69 Power Cycle Device. If Persists, Contact Support
      Q70 Power Cycle Device. If Persists, Contact Support
      Q71 Power Cycle Device. If Persists, Contact Support
      Q72 Power Cycle Device. If Persists, Contact Support
      Q73 Power Cycle Device. If Persists, Contact Support
      Q74 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      Q75 Power Cycle Device. If Persists, Contact Support
      Q76 Power Cycle Device. If Persists, Contact Support
      Q77 Power Cycle Device. If Persists, Contact Support
      Q78 Power Cycle Device. If Persists, Contact Support
      Q79 Power Cycle Device. If Persists, Contact Support
      Q80 Power Cycle Device. If Persists, Contact Support
      Q81 Power Cycle Device. If Persists, Contact Support
      Q82 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      Q83 Power Cycle Device. If Persists, Contact Support
      Q84 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      Q85 Power Cycle Device. If Persists, Contact Support
      Q86 Power Cycle Device. If Persists, Contact Support
      Q87 Power Cycle Device. If Persists, Contact Support
      Q88 Power Cycle Device. If Persists, Contact Support
      Q89 Power Cycle Device. If Persists, Contact Support

    • R Type Error Code

      The R Type Error Code is related to GCHawk CPU Function & Memory Function. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      R01 Power Cycle Device. If Persists, Contact Support
      R02 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R03 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R04 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R05 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R06 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R07 Power Cycle Device. If Persists, Contact Support
      R08 Power Cycle Device. If Persists, Contact Support
      R09 Power Cycle Device. If Persists, Contact Support
      R10 Power Cycle Device. If Persists, Contact Support
      R11 Power Cycle Device. If Persists, Contact Support
      R12 Power Cycle Device. If Persists, Contact Support
      R13 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R14 Power Cycle Device. If Persists, Contact Support
      R15 Power Cycle Device. If Persists, Contact Support
      R16 Power Cycle Device. If Persists, Contact Support
      R17 Power Cycle Device. If Persists, Contact Support
      R18 Power Cycle Device. If Persists, Contact Support
      R19 Power Cycle Device. If Persists, Contact Support
      R20 Connect To The GCHawk Through USB To The Computer. Open Up File Explorer & Open The GCHawk Storage. Delete Saved Shots. Power Cycle Device. If Persists, Contact Support
      R21 Power Cycle Device. If Persists, Contact Support
      R22 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R23 Power Cycle Device. If Persists, Contact Support
      R24 Power Cycle Device. If Persists, Contact Support
      R25 Power Cycle Device. If Persists, Contact Support
      R26 Power Cycle Device. If Persists, Contact Support
      R27 Power Cycle Device. If Persists, Contact Support
      R28 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      R29 Power Cycle Device. If Persists, Contact Support
      R30 Power Cycle Device. If Persists, Contact Support
      R31 Power Cycle Device. If Persists, Contact Support
      R32 Power Cycle Device. If Persists, Contact Support
      R33 Power Cycle Device. If Persists, Contact Support
      R34 Power Cycle Device. If Persists, Contact Support
      R35 Power Cycle Device. If Persists, Contact Support
      R36 Power Cycle Device. If Persists, Contact Support
      R37 Power Cycle Device. If Persists, Contact Support
      R38 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      R39 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      R40 Power Cycle Device. If Persists, Contact Support
      R41 Power Cycle Device. If Persists, Contact Support
      R42 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      R43 Power Cycle Device. If Persists, Contact Support
      R44 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance

    • S Type Error Code

      The S Type Error Code is related to Ethernet Network Handling for the GCHawk. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      S01 Duplicate IP Address Being Detected. Power Cycle GCHawk & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network IP Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      S02 Power Cycle Device, Repeatedly If Needed. Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S03 Power Cycle Device. If Persists, Contact Support
      S04 Power Cycle Device. If Persists, Contact Support
      S05 Unable To Connect To Software. Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. If Persists, Contact Support
      S06 Power Cycle Device. If Persists, Contact Support
      S07 Power Cycle Device. If Persists, Contact Support
      S08 Power Cycle Device. If Persists, Contact Support
      S09 Power Cycle Device. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network IP Settings. Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S10 Power Cycle Device. If Persists, Contact Support
      S11 Power Cycle Device. If Persists, Contact Support
      S12 Unable To Connect To Software. Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. If Persists, Contact Support
      S13 Unable To Establish New Connection To Software. Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). If Persists, Contact Support
      S14 Power Cycle Device. If Persists, Contact Support
      S15 Unable To Establish New Connection. Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S16 Unable To Establish New Connection. Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S17 Power Cycle Device. If Persists, Contact Support
      S18 Power Cycle Device. If Persists, Contact Support
      S19 Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S20 Power Cycle Device. If Persists, Contact Support
      S21 Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S22 Unplug Ethernet From Back Of GCHawk & Computer, Wait 5 Minutes & Reconnect. Test Again. If Continues, Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S23 Unplug Ethernet From Back Of GCHawk & Computer, Wait 5 Minutes & Reconnect. Test Again. If Continues, Power Cycle Device & Reseat Device and PC Connections To Confirm Connections Are Good. Power Off and Power Cycle All Software And Devices In Use (Including Computer Or Tablets). Recommended To Wait Extended Periods Of Time For Network Refresh To Release Connections If Continues. If Persists, Contact Support
      S24 Power Cycle Device. If Persists, Contact Support
      S25 Connect The Device In HDT Tool To Confirm Cloud Validation Is Occurring. Power Cycle Device. If Persists, Contact Support
      S26 Power Cycle Device. If Persists, Contact Support
      S27 Power Cycle Device. If Persists, Contact Support
      S28 Power Cycle Device. If Persists, Contact Support
      S29 Power Cycle Device. If Persists, Contact Support
      S30 This Error May Occur If Attempting To Connect To Your Internet Router Rather Than Directly To Your PC/Computer - Recommended Steps To Resolve:  Power Cycle Device & Router, Test Again. If Persists, Contact Support
      S31 Power Cycle Device. If Persists, Contact Support
      S32 Power Cycle Device. If Persists, Contact Support
      S33 Power Cycle Device. If Persists, Contact Support
      S34 Power Cycle Device. If Persists, Contact Support
      S35 Power Cycle Device. If Persists, Contact Support
      S36 Power Cycle Device. If Persists, Contact Support
      S37 Power Cycle Device. If Persists, Contact Support
      S38 Power Cycle Device. If Persists, Contact Support
      S39 Power Cycle Device. If Persists, Contact Support
      S40 Power Cycle Device. If Persists, Contact Support
      S41 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance
      S42 Collect Error Logs From Device & Submit A Support Ticket For Technical Support Assistance

    • T Type Error Code

      The T Type Error Code is related to the USB connection & digital communication of components within the GCHawk. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      T01 Power Cycle Device. If Persists, Contact Support
      T02 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      T03 Power Cycle Device. If Persists, Contact Support
      T04 Power Cycle Device. If Persists, Contact Support
      T05 Power Cycle Device. If Persists, Contact Support
      T06 Power Cycle Device. If Persists, Contact Support
      T07 Power Cycle Device. If Persists, Contact Support
      T08 Power Cycle Device. If Persists, Contact Support
      T09 Power Cycle Device. If Persists, Contact Support
      T10 Power Cycle Device. If Persists, Contact Support
      T11 Power Cycle Device. If Persists, Contact Support
      T12 Power Cycle Device. If Persists, Contact Support
      T13 Power Cycle Device. If Persists, Contact Support
      T14 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      T15 Power Cycle Device. If Persists, Contact Support
      T16 Power Cycle Device. If Persists, Contact Support
      T17 Power Cycle Device. If Persists, Contact Support
      T18 Power Cycle Device. If Persists, Contact Support
      T19 Power Cycle Device. If Persists, Contact Support
      T20 Power Cycle Device. If Persists, Contact Support
      T21 Power Cycle Device. If Persists, Contact Support
      T22 Power Cycle Device. If Persists, Contact Support
      T23 Power Cycle Device. If Persists, Contact Support
      T24 Power Cycle Device. If Persists, Contact Support
      T25 Power Cycle Device. If Persists, Contact Support
      T26 Power Cycle Device. If Persists, Contact Support
      T27 Power Cycle Device. If Persists, Contact Support
      T28 Power Cycle Device. If Persists, Contact Support
      T29 Power Cycle Device. If Persists, Contact Support
      T30 Power Cycle Device. If Persists, Contact Support
      T31 Power Cycle Device. If Persists, Contact Support
      T32 Power Cycle Device. If Persists, Contact Support
      T33 Power Cycle Device. If Persists, Contact Support

    • U Type Error Code

      The U Type Error Code is related to a problem with GCHawk Firmware Function . Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      U01 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U02 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U03 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U04 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U05 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U06 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U07 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U08 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U09 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U10 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U11 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U12 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U13 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U14 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U15 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U16 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U17 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U18 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U19 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U20 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      U21 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support

    • V Type Error Code

      The V Type Error Code is related to Local Network Connection & Communication of the GCHawk. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      V01

      Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V02 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V03 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V04 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V05 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V06 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V07 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V08 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V09 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V10 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V11 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V12 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V13 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V14

      - Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again.

      - Update Firmware & Test Again.

      - Update The Simulation Software In Use. This May Be Caused By Outdated Software Sending Incorrect Information To The Foresight Sports Cloud Server. Updating Software & Testing Again Will Assure Proper Information Is Sent To The Cloud Server.

      If Persists, Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V15 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V16 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V17 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V18 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V19 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V20 Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V21

      This Error Is Related To The Number Of Devices Allowed On Your Local Network.

      Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.
      V22

      This Error Is Related To The Number Of Devices Allowed On Your Local Network.

      Power off Computer - Unplug Ethernet From Back Of GCHawk, Power Cycle. Then connect GCHawk back to Ethernet & Test Again. Update Firmware & Test Again. If Persists, Power Cycle Network Router & Power Cycle GCHawk, Test Again Or Contact An IT Professional To Review Your Network Settings. If IT Professional Is Unable To Resolve Contact Technical Support For Assistance. USB Connection Should Remain Active & Function For Immediate Use While Troubleshooting.

    • W Type Error Code

      The W Type Error Code is related to function irregularities. Please follow the steps outlined below to troubleshoot:

      Error Code Recommended Troubleshooting
      W01 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W02 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W03 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W04 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W05 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W06 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W07 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W08 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W09 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W10 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W11 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W12 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W13 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W14 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W15 Update Firmware & Test Again. Power Cycle Device. Possible Hardware Failure. Contact Support For Return Repair If Error Code Persists
      W16 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W17 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W18 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W19 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W20 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W21 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W22 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W23 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W24 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W25 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W26 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W27 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W28 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W29 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support
      W30 Update Firmware & Test Again. Power Cycle Device. If Persists, Contact Support